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They sent another PDF which you can view here: Adobe Support PDF Reply. I also asked if they would reply in plain text. So I wrote them again and expalined that I couldn't read a PDF file without a working Acrobat Reader. Before installing it (and thereby uninstalling my working Acrobat Reader 7.0.8), I compared the fresh installer binary with the previous one - identical. I assumed that meant I should re-download Acrobat Reader 8.0 which I did. I did manage to re-install Acrobat Reader 7.0.8 (the one with the serious security vulnerability) so I could read their PDF - which told me: They also mentioned a non-existent link on their web site, but non-existent links are equally useless. What do I do?Īdobe replied after a few days - with a PDF file! Of course without a working Acrobat Reader, I couldn't read their reply. I can't accept your license because the button doesn't work. I just installed Acrobat Reader 8.0 and when I go to click the Accept button, it doesn't work. I finally found someplace to send an e-mail and described the problem: To put it nicely, their support web site sucks. I went to the Adobe support web site looking for support. So of course I was completely unable to read any PDF files because I had not accepted Adobe's license. I TABbed to the button and pressed the spacebar - nothing. Well, actually, i can click the Accept button, it's just that doing so does nothing. However I could not install Acrobat Reader 8.0 because the dialog box that appeared for me to accept Adobe's license has a flaw: I can't click the Accept button. This has become a necessity because of the recently discovered security vulnerability. I attempted to install Adobe's latest and greatest version of Acrobat Reader on my Windows/2000-SP4 Toshiba notebook. Unable to install Acrobat Reader 8.0 Installing Adobe Acrobat Reader 8.0 on Windows/2000-SP4 - NOT